the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 5153177057
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in securely without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak signal, wait and click on the "send OTP" option until you get a stable connection. If you still don't receive an OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number associated with your account. If your number has changed, please submit your updated KYC (Know Your Customer) documents to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device and then download the latest version. Once downloaded, you can log in and enjoy the updated app without any problems. This should provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. The withdrawn amount is only from gaming earnings, not bonus rewards. You cannot withdraw bonus money, making the withdrawal amount exclusive to earned gaming funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all required KYC details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and bank details. Completing these steps will allow you to move forward with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, there may be occasional delays in payment processing, which can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn. The bonus winnings and the bonus itself are separate and have different withdrawal rules.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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